# Don McCaughey

    - don@donm.cc
    - +1 (415) 793-1166

I'm a software engineer with strong technical, leadership and organizational
skills.  I build high performing, collaborative, cross-functional teams that
focus on sustained, predictable delivery of value to customers.


## Rat Cat Dog Software

2025 to present
Founder and Software Quality Expert

I help organizations level up their software quality game.  We can produce code
faster than ever; verifying that our code works as intended is critical.

- I use technical metrics and interviews to find gaps and pain points.
- I build action plans that increase coordination and reduce friction between
  engineering, product, QA, customer success and go-to-market functions.
- I implement foundational quality and developer productivity systems.
- I coach leaders, software engineers and quality assurance specialists on
  ways to build quality into every step of the software production system.


## United States Digital Service

2023 to 2025
Digital Services Expert

USDS helped agencies across the federal government build and improve their
software systems, delivering a better government experience to millions of
people.  At USDS I was detailed to the Department of Veterans Affairs (VA)
Office of the CTO (OCTO), where I was the mobile engineering lead responsible
for the [VA: Health and Benefits mobile app][1].

- Engineering leader for a thirty person mobile development team.
- Shipped a high quality release every two weeks used by over one million
  veterans monthly.
- Worked closely with health, benefits and digital experience teams to ship new
  mobile features.
- Helped develop and run a lightweight engineering review for fifty contract
  teams building on VA.gov, spotting problems or omissions in 75% of projects.

[1]: https://mobile.va.gov/app/va-health-and-benefits


## Cruise

2022 to 2023
Staff Software Engineer

I worked on cloud services for managing Cruise's fleet of autonomous vehicles.

- Drove efforts to improve engineering culture and standards.
- On-boarded and mentored new engineers as the team doubled in size.
- Helped get a complex cross-functional integration effort back on track.


## Truework

2019 to 2021
Engineering Manager

I was the first engineering manager at this early stage fintech startup.

- Established a fast and lightweight weekly planning and delivery cycle that
  increased engineering velocity and predictability.
- Doubled the team to 15 engineers, hiring across all experience levels.
- Guided delivery of public SDKs, SSO, internal tools and partner integrations.


## Copper CRM

2016 to 2019
Principal Software Engineer --> Engineering Manager --> Sr Engineering Manager

I lead the mobile and infrastructure teams at Copper

- Established a regular release cadence and shipped many new features.
- Grew mobile team from two to six engineers and fostered a collaborative,
  cross-functional team culture.
- Quadrupled web app release rate by improving the release process.


## Able Pear Software

2008 to 2016
Founder and Principal Developer

I ran a small software development firm.  Interesting projects included:

- **Square**, 2012 - _iPad integration with point-of-sale (POS) hardware_
  Built an iOS library linking the Square POS app with the Square Stand.
  Worked with the app team and embedded software team to create APIs and
  communication protocols.  Built engineering test applications.

- **Facebook, Skype, Pivotal Labs**, 2011 - _Skype app for unreleased phone_
  Created a Skype client for a mobile OS built on an Android core.  Worked with
  Skype and Facebook engineers to integrate the Skype client library with the
  phone's custom UI toolkit built atop HTML, CSS and JavaScript.

- **BMW**, 2009-2010 - _first iPhone integration for the [BMW Mini][2]_
  Designed and implemented a unique proxy to direct HTTP connections from the
  app to the automotive head unit.  Worked with embedded engineers to design a
  communication protocol.  Diagnosed and fixed intermittent data corruption.

[2]: https://apps.apple.com/us/app/id1519458349


## Education

- **Stanford University** - One year of graduate study in mechanical
  engineering; focus in smart product design (ME 218).

- **New Jersey Institute of Technology** - BS, Mechanical Engineering.

                             https://donm.cc/maze/
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                            updated 21 February 2026
